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FAQ

arrow What parking facilities are available at the Airports?
Ans :

There are designated parking bays which are available for the public. There is also a drop off and pick up area. 
arrow What payment methods are accepted by CAAB?
Ans :
Payment for services provided by CAAB should be in cash, bank guaranteed cheques or direct deposits into the CAAB bank accounts.Details of all direct deposit should be sent to
the Head Office and the respective airport revenue office. Please refer to the the finance section under the CAAB directorate for more information.
arrow What ground transportation facilities are available from the airport?
Ans :

There are car rental companies at the airport and hotels transfers/ shuttles could be arranged directly with the hotel you will be staying at. 

 
arrow How will I know of Business Opportunities at CAAB?
Ans :
Business prospects will be published in the local media and on the CAAB website as and when they become available. Some of this opportunities may include but not limited to:  Aviation fuel suppliers, food and beverage concessions (restaurants, bars, cafeterias, vending machines, etc), various shops (not duty free), Banks/foreign exchange, Airline catering services, Taxi services, Car rentals, Airport advertising, Duty free shops and land leases for other use such as hangars, flying schools/clubs, vehicle fuel service stations etc

You may also contact the Business Development team or respective Airports Managers to find out about potential business opportunities.
arrow How do I apply for vacancies at CAAB?
Ans :

CAAB vacancies will normally be advertised through the placement of adverts in the print media and the CAAB website to invite applications from suitably qualified candidates.

 
arrow How long does it take for an application to be processed?
Ans :

The shortlisting of candidates for CAAB vacancies normally commences immediately following the closing of adverts. Applications that clearly match the requirements of an advertised position are shortlisted and candidates contacted to attend an interview within a few weeks from the closing of applications. Efforts are ongoing to reduce the period of processing applications.  

 
arrow What languages are used at CAAB?
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The official language of the Authority is English.
arrow How are business opportunities at the airport allocated to entrepreneurs?
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Business opportunities at the airport are awarded through a competitive tendering system. For more information on the available tenders at CAAB please refer to the tenders webpage.

 
arrow How is the tendering process at CAAB administered?
Ans :
An invitation to tender will be publicized in the local print media and the CAAB website. Bidders will then have the opportunity to buy the tender documents  which explain the parameters of the tender in detail, (that is, the scope and terms and conditions of work/services) after which they may submit their proposal on or before a set date. The received tenders will then be evaluated, adjudicated and the successful bidder will be notified.    

 
arrow How are tender documents submitted ?
Ans :
Tender documents shall be hand delivered to CAAB Head Office physical address. Tenders submitted electronically will not be considered.

 
arrow How early does the airport open?
Ans :

Most of the airports are open from 06:00hrs to 22:00hrs.However, each airline sets its own hours of operation which is dictated by its flight schedule, therefore please contact your airline directly to determine how early you may check-in for a flight.
arrow Which items are prohibited at the airport?
Ans :

Flammable items, explosive materials and ammunition are not permitted in the airport. You cannot take any objects in your hand baggage that can cause injury to yourself and other passengers. CAAB continues to implement measures to restrict the amount of liquids, aerosols and gels passengers may take on-board in their hand luggage. 
 
These are considered ‘prohibited' and you are only allowed to take these items in your hold baggage (bags you check in).Prohibited items are also not allowed in the shopping areas of the airport or in the cabin of the plane at any time.
If you have any questions about what you can or can't take with you, please contact your airline or airport directly.

 
arrow Does the CAAB consider non Batswana candidates for its positions?
Ans :
Yes it does, but preference is normally given to Batswana candidates first.